Privacy Policy

Last updated: April 9, 2026

Introduction

Trinity Life Chiropractic ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.trinitylifechiro.com or interact with our services.

Information We Collect

Personal Information

When you submit our contact form or schedule an appointment, we may collect:

  • Name
  • Email address
  • Phone number
  • Service interest or inquiry details
  • Any message or notes you provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website or search engine
  • Device type and operating system
  • Advertising campaign data (UTM parameters, Google click IDs, Facebook click IDs)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments
  • Send appointment confirmations and follow-up communications
  • Improve our website and services
  • Analyze website traffic and marketing campaign performance
  • Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information about you:

  • Google Analytics and Google Tag Manager — for website analytics and conversion tracking
  • Meta (Facebook) Pixel — for advertising measurement
  • Jane App — for online appointment scheduling
  • Resend — for transactional email delivery
  • Google Maps — for embedded maps on our website

Each of these services has its own privacy policy governing the use of your data.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our marketing. We use session storage to retain advertising campaign parameters (such as UTM codes) as you navigate between pages on our site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. Contact form submissions are stored in a secure database with restricted access.

HIPAA Notice

This website is not a patient portal and does not collect protected health information (PHI) as defined by HIPAA. Information submitted through our contact form is used solely for scheduling and general inquiries. Your medical records and treatment information are maintained separately in our HIPAA-compliant practice management system and are subject to our Notice of Privacy Practices, which is provided at our office.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us at (214) 509-7744 or visit our office at 301 N Allen Dr, Allen, TX 75013.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Trinity Life Chiropractic
301 N Allen Dr, Allen, TX 75013
Phone: (214) 509-7744